SkyOps 2017-08-17T21:08:23+00:00

SkyOps

SkyOps finds and fixes up to 70% of common backup job failures within seconds, without human intervention.

Offload your daily backup and recovery operations to Congruity360’s expert-level engineering team. We take complete ownership of your day-to-day backup operations, resulting in over 99% backup and 100% restore success.

Deploying SkyOps results in:

  • 80% reduction in Level 1 support costs
  • 50% reduction in level 2 support costs
  • Greatly enhanced reporting capabilities
  • Faster ticket resolution times
  • Full attainment of backup operational goals

Highlights:

  • 24×7 monitoring of every aspect of backup process & performance
  • Powered by Collective’s RAMP
  • Immediate response to all failures – SLA backed performance
  • Long range visibility of future hardware/software upgrades
  • Close and constant collaboration with your in-house IT teams
  • All “on-shore” support model
  • Monthly subscription service – no CapEx required
  • Best in industry results

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