Third Party Maintenance 2017-08-17T21:45:27+00:00

3rd Party Maintenance

Congruity360’s third party support offers 60% savings compared to support contracts offered by OEMs

Tired of the traditional OEM support model and the high cost associated with it? Congruity360 offers industry-leading third-party support for storage, servers, and network devices, reducing operation expense while providing the same service and support contracts that the manufacturers offer at a fraction of the cost. Companies of all sizes are able to take advantage of these cost savings by extending the life of their existing hardware infrastructure without the pressure of an unnecessary upgrade.

Overview of Support Offerings

  • Global Footprint: 600+ global forward stocking locations, support offerings in over 80 countries worldwide
  • Proactive Monitoring: Automated error notification via call/email home for immediate correction on all SAN components
  • Advanced Monitoring: NMP monitoring tool displaying real-time health and performance for all equipment
  • Customer Portal: Submit and track all tickets to ensure timely resolution
  • Onsite Spares: Replenished via fully-tested OEM components
  • Professional Services: Software support, best practice reviews, performance tuning, capacity analysis, SAN health checks, and general assessments – all performed by certified engineers
  • Data Erasure: On-site and remote physical destruction & wiping

REQUEST A QUOTE

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Supported Product Lines

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